I've done everything I can think of, … - Safely remove hardware and eject media is not … Step 4. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. I've only had it for 13 months and the other day it just stopped working. Step 3. Step 2. I have this WD elements external hard drive. Step 1. Gents, I have a 1TB element portable, Its fall down to the ground and stopped working!!! I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. If the drive is formatted for your computer system, it should show up in My Computer with a drive letter. Right-click "This PC" and choose "Manage". I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. Method 6. 1. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. Then right-click on the unallocated space on your external hard drive and create a new volume on it. Tried it on numerous computers. Behavior: - With USB cable connected External hard drive to computer. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. I heard that if the disks removed and back to the hard drive it will not working again… is it true??? I have Gigabyte B450M-DS3H motherboard and it's brand new. When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. Click "Device Manager" then expand "Disk drives". It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. Good day, I got a brand new 4TB WD my passport external hard drives, to my greatest surprise when i got home from work i plugged it to the Samsung TV and it didn’t read the drive. - Plug in AC cable, I heard the spin started and spin for like 4 seconds, then stop. The device says ‘No media connected’. The drive should then power on (you shouldn't need to use the power switch), if your computer is on, Windows should detect and install the native Windows drivers for your drive. The Hard Drive Failure was Caused by Read/Write Heads Having Failed: Where this has happened the hard drive will typically first spin-up the platters. Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. WD Elements 1 TB external hard drive is not showing up on Lenovo IdeaPad 320-15IKB - windows 10. the device is also not visible on computer management -> storage and also not show in … This thread is locked. Somebody try to fix it and he is open the 2 disks inside it and take them back again but still not working!!! Applies to: Force not responding external hard drive to show up and work by updating disk drivers. I had bought a WD elements 2 tb external hard drive for my xbox one and used it for a while but now i want to use it for my pc but it wont show up so i can reformat it, i have already tried to ask support and they were of no help so how to i get my hard drive to work on my desktop pc now? I heard soft period click during spinning though. Update Disk Driver. Once these are up to speed the heads will attempt to read from the platters. The device manager shows it as not connected and doesn't appear in Disk Management either. However, the hard drive does not appear in the files menu and I cannot access it. You can follow the question or vote as helpful, but you cannot reply to this thread. I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. 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