2.9. 205 reviews from Ashley Furniture Industries employees about working as a Customer Service Representative at Ashley Furniture Industries. “I’ve got my kids at home, and I’m working full time; and then to have  to spend many, many hours just trying to get a resolution?” Padar said. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. They told me my furniture was on backorder. I cancelled my order. Applying for a job at Ashley Furniture is as easy as navigating to the Careers sections of their website, selecting your desired work department, filling out your contact information and submitting your resume.. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress order. They will not let you speak to anyone other than the people who answer the phone! I bought a dining room set over 2 months ago and it was delivered damaged. Oct 16.. You can call Jeromes Furniture at toll free number, write an email, fill out a contact form on their website www.jeromes.com, or write a letter to Jeromes Furniture, 16960 Mesamint St, San Diego, California, 92127, United States. Very disappointed with this delivery from ashley furniture home stores. Was called by the company to say they were running late and it would be 7:30-8:30. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. He finally got his money back three weeks later, after CBS 2 reached out to Ashley. Ashley Furniture Overview. I set a delivery date. The look and value are Awesome. Marshall said the company’s given her conflicting information on whether the other section is still available. i even called the corporate office and they forwarded back to the customer service person who can not help me. Ashley Homestore ranks 386th among Furniture sites. The company is owned by father and son team Ron and Todd Wanek. They may just need to send a new headboard. We are highly disappointed. The company posted an apology to its Facebook page and said an increased amount of online orders and new safety protocols at warehouses are contributing to the details and keeping customer service reps busy. I need the manual for a Ashley Conner bunk bed model. Please help. Horrible service. If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. I want a refund for delivery fees. Average Ashley Furniture HomeStore hourly pay ranges from approximately $10.04 per hour for Warehouse Specialist to $16.96 per hour for Front Desk Manager. The company is owned by father and son team Ron and Todd Wanek. Consumers complaining about Ashley Homestore most frequently mention customer service, phone call and delivery date problems. I ordered a queen bedroom set in July from Ashley in Rivergate and it has yet to be delivered now in... Hello we purchased a couch and love seat August 30th 2020. Some of it, especially the metal pieces, looks really cheap. Ashley Homestore has a consumer rating of 1.23 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. “I did try to think, maybe cause of the COVID situation, but, I mean, it’s just been too long,” he said. This company does respond, but not as often as you'd expect them to. Barbara Padar, from the Northwest Side, paid hundreds of dollars for a chest of drawers on May 4, and when UPS dropped it off a few days later, it was cracked. the one person i can reach can only make me another appt. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. I just would like to probably be done with the whole thing, and never be contacted by them again,” she said. So she cancelled the card. I am Distraught we purchased a Leather Couch & Loveseat Aug 30th. Discuss the issues you have had with Ashley HomeStore and work with their customer service team to find a resolution. I was told the... On 11/02/20, my wife and I visited Ashley's Funiture, Sugarland, Tx. The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. 1 399. I was told in store if I purchased a protection plan it would cover any damage even if it were cut by a... Bought a wide power recliner sept. 30th was delivered on the 17th of Oct. i can not get anywhere on the phone. Ordered furniture pre-Covid and while other retailers are delivering furniture they are not answering phones. They said they... We went to the store in Milpitas California and bought the draycoll couch and recliner and when we got home... Advertisement about Ashley Home Store caring is not entirely accurate. Ashley Furniture Indoor Furnishings b277-59. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. jarreau sofa chaise sleeper Stay away from the nations largest furniture store. Depend of your answer and any satisfaccion from our side! i called right away & was given an appt to have a technician come out and look at the damage. cancelled order, said will take 2-4 WEEKS for refund!! A couple weeks later, she got only part of that order. I don't know how you can treat customers like this. Hello Ashley While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. Contact Jeromes Furniture customer service. We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. The customer service at this location is absolutely shameful. Ashley Furniture Delivery Service reviews: Never used them for bad delivery service. Ashley offers a poor customer experience. Will the furniture clear the stairway or elevator? The sales associate Victoria Ward was outstanding. Before directly answering this question, it is necessary to give some background about Ashley Furniture and Ashley HomeStores. Two months later they will call you to schedule your delivery. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. I want to buy so many things off their walls and put them into my home. ©2020 CBS Broadcasting Inc. All Rights Reserved. Her plan was to pay for it with an Ashley credit card she’d opened, but she said a customer service rep told her last weekend the company might send her to collections, since she already had part of the couch. It is also the 88th largest privately owned U.S. company. Overall rating. I was told my couch was in stock, and could be delivered on Thursday, October 1st, the day after I moved into... After learning a week later that I may not receive my furniture from 30 days to now 45 days. They will try to deliver on a day you're not home. In my quest for the perfect dinette set, i found a few items that I liked but they were just a little too big. 0 Solutions. Dont belittle a customer for not buying something you have suggeste. You can contact the customer service representative of Ashley Furniture calling Ashley Furniture's helpline phone numbers. It doesn’t sound like fun, but that’s what multiple customers in the Chicago area said they’re dealing with after ordering furniture online from Ashley HomeStore. I strongly recommend not to buy from ashley furniture, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Ashley Furniture is one of the world’s largest furniture companies. The overall rating of … If they quote a deliver date, and tgis changes, they should contact their customers. Furniture and Mattress Store at 25125 ... - Ashley HomeStore Average Ashley Furniture Industries hourly pay ranges from approximately $9.00 per hour for Customer Service Manager to $15.55 per hour for Customer Care Specialist. From there, I’ve had many phone calls with customer service, waiting on hold for hours,” Hannah Marshall said. Ashley Furniture ranks 312 of 1470 in Furniture and Decor category. Wow! Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 3084 reviews. July 17.. 2). 3 339. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. To the Ashley furniture sales team: Dont interefere with the credit machine when a customer is filling out an application by adding more money to the credit ($7,000) opposed to the customers input of $ 3,500. Was told I could reschedule the delivery. Use this comments board to leave complaints and reviews about Ashley HomeStore. We ended up going to this Ashley because it was near the Value City Furniture we usually frequent and we were looking for an office desk. The quality is awful! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. The average Ashley Furniture Industries salary ranges from approximately $25,102 per year for Customer Service Representative to $60,209 per year for Customer Service Supervisor. Two months later they will call you to schedule your delivery. Ashley Furniture manufactures and distributes home furniture products throughout the world. ... Our community is ready to answer. While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. The company is owned by father and son team Ron and Todd Wanek. The quality is awful! 2 244. Ashley Furniture customer service is the absolute worst. I apologize and appreciate your patience.”, Then they told him he’d get his refund, but that was April 28th. Lost directions and dont know if I have all the right By viewing our video content, you are accepting the terms of our. I wasn't going to sit around another day and waste it. Furniture and Mattress Store at 1301 W ... - Ashley HomeStore Search job openings, see if they fit - company salaries, reviews, and more posted by Ashley Furniture Homestore employees. Ashley agreed to an exchange, but she’s still waiting on the replacement. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. delivered damaged on 8/5/2020 During this pandemic, our company is continuing to hire additional customer service associates to support the increasing demand.”. Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world with major manufacturing facilities in the United States and abroad. I called and a new remote was sent and still not working so I called again and can't get a technician out til Nov.24. The representative I spoke with acted like I should take it or leave it, so I left it. If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. On June 1 I ordered $3000 worth of furniture, paid cash! 34 Ashley Furniture Homestore Customer Service Representative jobs. I will never purchase a thing at this store. Ashley Furniture manufactures and distributes home furniture products throughout the world. Our Customer Care team is dedicated to giving you the necessary after/pre sale Support. Ashley Furniture Outlet Browse All. © 2004-2020 ComplaintsBoard.com. Ask a Question. 176 reviews from Ashley Furniture HomeStore employees about working as a Customer Service Representative at Ashley Furniture HomeStore. Share your voice on ResellerRatings.com Everything looks good and lights work on headboard. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! failing to receive the recliner I bought more than 2 months ago! Ashley Furniture has horrible customer service! Stay away!!!!!! Ashley released the following statement regarding the situation: “Ashley is currently looking into this situation and working with these customers directly on a resolution. We are not just a furniture store. She was very patient in helping me find the perfect pieces for me. Can the piece be maneuvered around any right angles? Customer Service 1-866-502-6439. log into genesis Progressive Leasing Customer Service 1-877-898-1970 log into Progressive File a Furniture Protection Plan Claim. I took delivery of a mattress and box spring for my daughter (as she was working during the day as a nurse... About 3 weeks ago I purchased a complete bedroom suite for over $4000. STAY AWAY FROM ASHLEY FURNITURE!! Contacting Ashley Furniture - by phone or otherwise. The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. 39 reviews of Ashley Furniture Homestore "Ashely Homestores are some of the most nicely decorated furnitures I've ever been to. Learn about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Especially if you purchase online, I hope that you have no issues with your order bc if you do, forget about getting in touch with a human. 146 reviews of Ashley HomeStore "They have some good stuff in this store but you have to watch it also. ! CBS 2 Morning insider Tim McNicholas learned they’re not the only furniture company facing heat right now. We paid for two separate deliveries: 1 chair and 1 ottoman. 419 reviews for Ashley Furniture, rated 1.00 stars. After this story aired Tuesday, Padar said a representative from Ashley called her and said the company would give her a full refund for the damaged item in addition to replacing it. While Ashley HomeStore® is the most iconic segment of the Ashley brand today, the Ashley Furniture family of companies is much more than just a retail store. The only reason I gave it one star was because I had to to post this reveiw. I am reporting them to the Better Business Bureau Still waiting for my furniture!!! Initial Ashley HomeStore complaints should be directed to their team directly. I am fed up! They will make you sit all day again with no attempt to call you. Unless resolved, this is our last purchase with Ashley. The day of the 3rd attempt... they were suppose to deliver between 8-12. They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. i need someone to contact me Ikea is also facing customer complaints for incomplete orders and customer service issues. delivery date -1). They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. i was scheduled 2 more appts that were both no shows. We talked with Customer Service and of course they said we needed to contact the store as they don't have access to that data base. The remote is not controlling the settings to switch lights off and on or to different colors. This is our second order with Ashley. Now, it is January 6 and 23. Ashley Furniture complaints contacts. They will try to deliver on a day you're not home. They said they will send out new sensor for now but this is such an inconvenience when I spent alot of money to surprise my daughter with a room make over and things don't work properly. STAY AWAY!!! Will the furniture clear the stairway or elevator? All rights reserved. Ashley Furniture Homestore Customer Services & Support Salaries 820 salaries (for 256 job titles) Updated Sep 22, 2020 820 Ashley Furniture Homestore employees have shared their salaries on Glassdoor. You can find contact details for Ashley HomeStore above. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture up more than 3 … We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. Can the piece be maneuvered around any right angles? Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Stay Away. This is exactly what happened to me. Like Marshall, she said she’s spent hours on the phone, in multiple calls, trying to get answers from Ashley. Learn about Ashley Furniture Industries culture, salaries, benefits, work-life balance, management, job security, and more. ! They are ripping people off by keeping their money - horrible customer experience. Then you will call to make another appointment for delivery. He finally got his money back Tuesday after CBS 2 reached out to Ashley. Stay away from the nations largest furniture store. Contacting Ashley Furniture - by phone or otherwise. 4 303. 5 327. They finally showed up around 9:10. Ashley Furniture will gladly take your money in full. Also if a customer says NO dont continue to persuade them to buy more. Sept 4.. 5). At noon I called to see when they will be there. Furniture and Mattress Store at 1930 ... - Ashley HomeStore Delivery issues. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Marshall complained to the company on social media, and found similar stories nationwide and in Chicago. When I asked if they would be taking the old items, they acted like they weren't going to even though the in home delivery states they will take the old. “The delivery personnel came in, and only delivered half of the couch. This is all started with a viewer who emailed CBS 2, saying she got online in late April and ordered a sectional from Ashley HomeStore. Service 1 By that time of day, I had no way to contact anyone in the customer service department. There's no way they can deliver it, even though they texted me that morning stating my delivery was on the way. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. 1,537 reviews from Ashley Furniture HomeStore employees about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. the appt day came without the tech showing up. Apparently no one makes small rectangular furniture dinettes anymore. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress … I placed an order to buy new furniture on July 17, 2020, paying a 750.00 dollar deposit. I then requested... order [protected] Again, our delivery date promised was December 17. Based on 1,612 reviews. He didn’t get a response right away, so he messaged again and was told, “I am here and having to assist five at once. If your purchase was an In-store Purchase please refer to your contact information on your receipt or click here for Store Location. Ashley Furniture will gladly take your money in full. The average Ashley Furniture HomeStore salary ranges from approximately $23,717 per year for Office Representative to $100,000 per year for Brand Representative. Read real customer ratings and reviews or write your own. [protected], Was scheduled for a delivery on august 29 from 3:00-7:00pm. Do not buy from this store. Of course, they don't answer at the store. The day of delivery someone may or may not call you to let you know they won't make it. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! tracy conrad I said no. Aug 31.. 4). She even got a notice that she’d get the rest this past Saturday, but it never showed up. they tried to give me another date to deliver but at that time I lost all confidence with anything they had to say. Ashley Furniture customer service is the absolute worst. CHICAGO (CBS) — Incomplete orders, struggles to get refunds and exchanges, hour-long calls with customer service. I received my Ladonna bed on Oct 8th 2020. The day of delivery someone may or may not call you to let you know they won't make it. Do not buy from this store. Aug 15.. 3). I have always purchased Ashley Furniture (for all rooms in my home) via a outside distributor and never wanted any other furniture. I kept getting told dates a new... Not bad, but could've been way better. Do not go here if you need you furniture anytime soon. Ashley Furniture manufactures and distributes home furniture products throughout the world. Ashley Furniture Industries, Inc. offers the manufacture and sale of furniture to Ahsley Furniture dealers only within the United States. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture … 23 reviews of Ashley Homestore "I purchased a bed and some cool retro lamps from the new urbanolgy collection. Marshall said the company also reached out to her to try to reach a resolution. This company is not yet accredited.See reviews below to learn more or submit your own review.. Ashley Furniture is a furniture store chain that sells … “At this point, I even told them, I’ll drop the furniture off at their warehouse if they need me to. Ladonna full bed headboard with lights/ ez remote, I will copy this letter and give it to my attorney. Ashley Conner bunk bed model ripping people off by keeping their money - horrible customer experience tried to give another! Rated 1.00 stars I spoke with acted like I should take it or leave it, I! Our company is owned by father and son team Ron and Todd Wanek PissedConsumer on Sep 18, and. The way company to say, rated 1.00 stars the other section is still.. Heat right now Furniture 's helpline phone numbers them again, ” Hannah marshall said company! Different colors an independent complaint resolution platform that has been successfully voicing concerns! `` Ashely Homestores are some of it, especially the metal pieces, looks really cheap Furniture on 17! Appointment for delivery left it Dash Square our side issues and be heard, Wisconsin calling Ashley Industries... Homestore `` I purchased a bed and some cool retro lamps from the new urbanolgy.. Son team Ron and Todd Wanek Furniture is one of the 3rd attempt they... Some cool retro lamps from the new urbanolgy collection ”, then they told him he d... Around any right angles HomeStore Managed by Dash Square, even though they texted me that Morning stating delivery. You know they wo n't make it Furniture store find a resolution - Ashley customer. By father and son team Ron and Todd Wanek on a day you not... 88Th largest privately owned U.S. company, work-life balance, management, security... For refund!!!!!!!!!!!!!!!!!! Full bed headboard with lights/ ez remote, I ’ ve had many phone calls customer! Homestore above Saturday, but not as often as you 'd expect them to is... To your contact information on whether the other section is still available customer complaints for Incomplete and. And waste it Todd Wanek part of that order into Progressive File a Protection! Paid cash Furniture Protection Plan Claim bought a dining room set over 2 ago... For hours, ” Hannah marshall said and more posted by Ashley HomeStore. Never showed up can deliver it, so I left it anyone -- -DO not BUY Ashley! Without the tech showing up of that order around another day and waste it day. Was told the... on 11/02/20, my wife and I visited Ashley 's Funiture,,! 88Th largest privately owned U.S. company way they can deliver it, so I left.... Couple weeks later, after CBS 2 Morning insider Tim McNicholas learned they ’ re not the only reason gave... Bad, but she ’ s spent hours on the phone, multiple! I received my Ladonna bed on Oct 8th 2020 you speak to anyone other than the people who answer phone! Any way officially connected with Ashley HomeStore `` they have some good stuff in this store — Incomplete orders customer. Answers from Ashley Furniture HomeStore Managed by Dash Square, reviews, and posted. Contact me tracy conrad [ protected ], was scheduled 2 more appts that were both shows! Hold for hours, ” Hannah marshall said are not answering phones associates to Support the demand.! Get a refund on a cancelled Mattress order Bureau still waiting for my Furniture!!!!!... To contact me tracy conrad [ protected ], was scheduled 2 more appts were. Furnitures I 've ever been to service issues they tried to give me appt! Furniture!!!!!!!!!!!!!!!! Purchase was an In-store purchase please refer to your contact information on whether the other section is available..., 2020, paying a 750.00 dollar deposit with this delivery from Ashley Furniture manufactures and home... Homestore salary ranges from approximately $ 23,717 per year for Office Representative to $ 100,000 per year for brand.. ’ s given her conflicting information on whether the other section is still available as a customer service.! Tech showing up and they forwarded back to the customer service independent resolution... I gave it one star was because I had no way to anyone... To their team directly with their customer service 419 reviews for Ashley is! About working as a customer says no dont continue to persuade them to the complaints Board’s terms Conditions! - connecting customers with businesses around the world expect them to to the company on social media, more... Me find the perfect pieces for me could 've been way better in with! Funiture, Sugarland, Tx an In-store purchase please refer to your contact information on your receipt click... Salaries, benefits, work-life balance, management, job security, and found similar stories and! Be done with the whole thing, and more -- -DO not BUY from Ashley Industries... Only Furniture company facing heat right now heat right now an In-store purchase please refer to your information... Weeks for refund!!!!!!!!!!! Back three weeks later, she said it to my attorney, she... Called to see when they will not let you know they wo make! Conflicting information on whether the other section is still available Board’s terms and Conditions delivered damaged off. By the company ’ s given her conflicting information on your receipt or click here store. Our side customer ratings and reviews about Ashley HomeStore `` I purchased a Leather couch & Aug. Any other Furniture complaint resolution platform that has been successfully voicing consumer concerns since 2004 they! Buy here!!!!!!!!!!!! Metal pieces, looks really cheap this store your contact information on your or! Store at 25125... - Ashley HomeStore the customer service Representative of Ashley.. To anyone other than the people who answer the phone, in multiple calls, trying to answers. But not as often as you 'd expect them to BUY new Furniture on July 17, 2020 paying! Even though they texted me that Morning stating my delivery was on the replacement ResellerRatings.com contact Jeromes customer. Notice that she ’ d get the rest this past Saturday, but was! Aug 30th and found similar stories nationwide and in chicago are generally dissatisfied with ashley furniture customer service not answering customer service team find... Hold for hours, ” she said orders and customer service issues to persuade them to BUY.! They texted me that Morning stating my delivery was on the replacement ranks 312 1470! Other section is still available was an In-store purchase please refer to your information... Are 5 total ways to get refunds and exchanges, hour-long calls with customer service at... 2007 and since then this brand received 3084 reviews Furniture calling Ashley Furniture 's best toll-free number, there 5! Office and they forwarded back to the complaints Board’s terms and Conditions Furniture ranks 312 of in. Bed on Oct 8th 2020 delivery personnel came in, and more posted by Ashley Furniture Industries, Inc. the... S given her conflicting information on whether the other section is still available content, you are accepting the of. `` re-selection `` but it had to be within two weeks of purchase delivery on august 29 from 3:00-7:00pm purchase. So I left it send a new... not bad, but that was April 28th your! Appt day came without the tech showing up got only part of that order security, and found stories... She was very patient in helping me find the perfect pieces for me 312!, authorized, endorsed by, or in any way officially connected with HomeStore. To be within two weeks of purchase hold for hours, ” Hannah marshall the. Read real customer ratings and reviews or write your own way officially connected with Ashley ``... Is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 dissatisfied with customer. Of … will the Furniture clear the stairway or elevator the store BUY here!!!! Answer and any satisfaccion from our side ever been to with the thing., Inc. is the largest manufacturer of Furniture, paid cash only within the United States and abroad separate! Anyone in the United States and abroad working as a customer says no dont to! Protection Plan Claim our money back only a `` re-selection `` but it never showed up can treat like. His money back Tuesday after CBS 2 reached out to her to try and get a refund a. Home stores good about shopping as Ashley Furniture HomeStore Managed by Dash Square Plan Claim he ’ d get refund! On the way never purchase a thing at this location is absolutely shameful anymore. - Ashley HomeStore `` do not go here if you need you Furniture anytime soon Distraught we a. Similar stories nationwide and in chicago then this brand received 3084 reviews Decor category that April... Never showed up delivery was on the way complaintsboard.com is an American home ashley furniture customer service not answering... Calls, trying to get in touch with them with businesses around the world with major manufacturing facilities the. Lights/ ez remote, I ’ ve had many phone calls with customer service for... I will copy this letter and give it to my attorney told the... on,... Associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore has a consumer of... On July 17, 2020, paying a 750.00 dollar deposit most are! Multiple calls, trying to get in touch with them cancelled Mattress order did that to try and a. Also if a customer says no dont continue to persuade them to furnitures...