Dear guest, Thank you for providing feedback following your stay at Moon Palace Golf & Spa Resort. If you go in to a sales presentation knowing what the cost is to stay at a Palace resort(which varies from resort to resort and time of year) you might have an advantage. The spa where you can get a massage is absolutely wonderful !! You can negotiate pretty much anything-you just have to ask. Sun Palace. They boast 14 restaurants, this includes snack bars, some that are never open and a sushi bar that doesn't exist. Golf course was in excellent shape and a pleasure to play. You are best to book your holiday at a non membershio resort so you won't be pressured into a purchase you will regret later. We have always stayed in 5 star resorts and expected the same as members of Palace resorts. Beach Palace +52-998-891-4110 . This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The wait staff can be a lot of fun. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkeling. I am planning to go to (ta && ta.queueForLoad ? Review tags are currently only available for English language reviews. If you become a member at Sun you will only be allowed to stay at Palace Resorts, you will have to get a second membership for Hard Rock. 1 (876) 613-9179 . REDISCOVER EACH OTHER. You can tell them politely if you are not interested. The benefits of being a member are tremendous. We have the most up-to-date Moon Palace coupons, Le Blanc coupons, Sun Palace coupons, the Grand at Moon Palace coupons and deals. Luxury hotel accomodations, all inclusive..I would trip there again in a heart beat! Spa is limited to $300 or $400 depending on the resort unless you book through a member of Palace when they are offering all credit can be used towards spa. - See 35 619 traveller reviews, 23,113 candid photos, and great deals for Moon Palace Cancun at Tripadvisor. We did our best to enjoy our week but are very sorry we purchased a membership. All rights Reserved © Palace Resorts 2012 PROFILE MY AGENCY. Moon Palace Cancun: $1500 Resort credits is a joke. We have always stayed in 5 star resorts and expected the same as members of Palace resorts. Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. We did that for 10 years. Get the latest exclusive deals for Palace Resorts here! ... During our stay at Moon Palace we mostly Enjoyed The Pub & the staff. Discover the Two Sides of the Moon The two luxurious dwellings The Moon Palace resort looks like an awesome family destination. When you check in at the hotel, they will tell you to sit down with one of the vacation planners to activate your resort credits. Moon Palace Cancun offers a number of room and suite options. And the sales people will tell you that you can only buy that membership that day. It seems to me that they couldn't handle the numbers of guests they already have. Therefore you will meet many unhappy members on your vacation. I will have to find a way to visit Cancun next year. Upon arrival I was given a flower and blue tropical welcome drink and was initially overwhelmed by the buzz in the lobby and the resort’s size, which became easier to navigate after a day of walking around. They know the numbers, so anyone purchasing a membership is at a disadvantage. During this time they will mention a tour with them and schedule you to sit with one of the sales people over breakfast. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-65946029', '');}, 'log_autolink_impression');Sun Palace in May, and while booking my trip I saw that they have a membership club. Timeshare owners who purchased before January 2012 hold the status of Palace Premier and have access to Palace Resorts and Hard Rock properties, as … Take in as much or as little as you like. I am a happy member who uses her membership a lot but I joined years ago when the prices were low and my membership includes Palace and Hard Rock Resorts. Although we love Moon Palace, it is nice to know that we also have other vacation options as a member. Lots of people sell their weeks on the internet. We even had staff members tell us they are unhappy with how dishonest the company has become with its members. Max Occupancy: 6 guests, including children ages 4 -17 They will ask you what day is good for you. In other words you don't recieve 5 star immenities unless its in your contract, but non members recieve 5 star service. A very poor way to depart with ones had earned money IMO. RESORT DIRECT LINES. Noir nightclub for up to 300 guests with a VIP section. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. Pamper. Most things can be booked prior to your trip as well. Arrive in style with complimentary ground transportation from the airport to your resort, and back again, one your Moon Palace vacation ends. The best part about this resort was the staff. Does this make sense to anyone! more. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-65947529', '');}, 'log_autolink_impression');Hard Rock Resorts. INCLUSIVE. They advertise top self liquor but if...We purchased a membership to the Palace resorts (21,000.00 us dollars)and used it for the first time at the Moon Palace Grand. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Restaurants desciptions were so inaccurate we were amazed. Wonderful rooms, spa in room was a definite plus. ( or twice with turn down service as is advertised in there brochure and online) Room service states it has no limitations on line and in the brochure but we were not allowed to order white wine only red because that what is in our contract?! When we purchased our membership we were told that all palace resorts are 5 star and as members we would be treated even better. Many family members we stayed with were very disapointed when they discovered 2 double beds when we had reserved king rooms. All-inclusive means: kickback and relax, the check is covered. Relive why you fell in love with our complimentary Anniversary Package. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-71116216', '');}, 'log_autolink_impression');Mexico. - See 35,608 traveller reviews, 23,069 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. The property offers free parking. The resort itself is very nice, staff is very friendly but their hands on tied depending on memberships. The atmosphere was great. Overall we prefer a smaller place and the Sunrise side of the resort seemed a lot nicer . We truly hope to welcome you back to Moon Palace Golf & Spa Resort soon. Keeping it green – 5 actions that identify an eco resort in Mexico. I could not find any information though in how to become a member. Adults Only and Adult Friendly Resorts Cancun, Hotels near Riviera Cancun Golf & Resorts, Hotels near Mera Lounge Terminal 4 (nacional), Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 11 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 14 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 13 websites. ( or twice with turn down service as is advertised in there brochure and online) Room service states it has no limitations on line and in the brochure but we were not allowed to order white wine only red because that what is in our contract?! We are delighted to hear of your enjoyable stay. Whether you choose fine dining, snacks or treats, or even a late-night indulgence from 24-hour room service, your every gastronomical desire can be fulfilled. There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. The downside is that the resort is too big. Taxes and fees that are shown are estimates only. Food is subjective so everyone's opinion will be different. At Moon Palace Jamaica Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24-hour a day. Kathy Kenny Ngo says: November 19, 2016 at 8:31 am Wow. You're going to fall in love with the flexibility and customization found with Palace Resort timeshare units. Departure Tax: Do I have to pay to leave Cancun? Enjoy all the lavish amenities Moon Palace is renowned for, plus upgraded brands of liquor, a special comfort menu and more. Food was average and in some cases below average.. You really can't expect gourmet food when you are feeding masses of people. Palace Premier is your key to a whole new world of all-inclusive luxury. We have always stayed in 5 star resorts and expected the same as members of Palace resorts. & you do just pay 16% tax. We did not have our room cleaned daily unless we phoned to ask or complain...do 5 star resorts not usually clean them rooms daily ? There is no set standard as to what members recieve; everyone is treated differently depending on their indivivual contract. You should not have to fight for what is supposed to be included. All inclusive in Cancun or boutique in Tulum, Colour code December 21 to 27: QR remains Yellow. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Isla Mujeres Palace +52-998-999-2020 . Moon Palace Golf and Spa Resort. When you insist forcefully you will then recieve top self. They advertise top self liquor but if your not watching they substitute the cheap liquor.They tell you top self is not available at the pools but where else do you spend the majority of your day. There is about 3000 rooms on the resort and they are expanding it further. It seems to me that they couldn't handle the numbers of guests they already have. Playacar Palace +52-984-873-4960 . Yes. There is about 3000 rooms on the resort and they are expanding it further. Le Blanc Cancun +52-998-881-4740 . 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