This company is absolutely the worst. The Registered Agent on file for this company is Cheriette M Askamp and is located at 8156 S Top Of The World, Salt Lake City, UT 84121. I picked up the items, paid and left. They sold me bottle of Aloe Vera Gel (Aloe Vera Gel 99% Pure - Topical Oil to Soothe & Moisturize, Item # : VS-3854/2189306) that smelled unbearably bad, like decades-old unwashed gym socks, truly sickening and they refuse to refund the product to due their Covid policies. I also posted question on the product page as to why they won't allow an honest one star review to be posted and they wouldn't post that either. So I call custoemr service and they recommend clearing my cookies and I then click on the link and it takes me to their website but again, all 50 items in the cart are missing. The Vitamin Shoppe is your go-to for all of your health and wellness needs. Trying to get an issue resolved with online ordering. Ideal Vitamins: Ideal Vitamins is literally the ideal place to shop for vitamins at a low cost. We’re in this together! Experience the difference with organic supplements today. Another week had gone by before I received an email saying that 1 of my items shipped where the money for that was officially taken out of my account. There seems to be terrible communication, even with a detailed email. Almost like a script. This is for the company in general. 1. Average supplements for above average price. Don’t rely on synthetic products that only claim to provide nutrient value. I had never experienced such a bad customer service I have only bought two item at vitamin shoppe and so disappointed never shipping here again. I was calm, but obviously a very dissatisfied customer. DO NOT SHOP HERE OR GIVE THEM YOUR CREDIT CARD. Wont be a vitamin shoppe customer ever again was a horrible experience to say the least. IU and to make things even better if you bought one bottle the price for the 2nd was 50% lower. The few times we've had to return items was easy and comfortable. The cashier behind the counter behaved as if I was thief and stoled my debit card poooor customer service. Someone named Aya said don't help me. In a world of supplement providers, this one truly stands out. You can even pick your order up at a local store, which makes it doubly excellent! Download The Vitamin Shoppe and enjoy it on your iPhone, iPad, and iPod touch. The customer service keeps getting worse and worse. Over 700+ stores nationwide and online! If I had a problem with a transaction with Amazon.com, they'd have been apologetic and extremely cooperative with me, thus making me feel as if I am a valued customer. Vitamin B12 has an average rating of 8.7 out of 10 from a total of 19 ratings on Drugs.com. I asked if they could find my order and fulfill it... She couldn’t. The truth. The store in west palm beach on Okeechobee rd is the worst store I have ever visited. Refused to honor offer that clearly offered buy one and get one for 50%. Your stuck with the 600 tablets if you cant decide if the pills are helping you or not. I could not buy one bottle elsewhere for 9.99 but I got two bottles for less than 15 bucks; that's unreal. Claim your listing for free to respond to reviews, update your profile and manage your listing. Hence, this is why I do the majority of my shopping (spending my hard earned money) at Amazon.com... a company which clearly has a complete training department on customer relations. SLEAZY VITAMIN SHOPPE you have to put a debit or credit card in before you can use a gift card. One day they require masks to wear the next day they don't, they will argue with you too. Very knowledgeable and provided me with excellent customers service. The answer I get was, please get in touch with UPS and check it by yourself! I suggest you hire employees who are knowledable about your products and that are more friendlier. He told me there's no need for that because there's nothing he can do to help me. I have been looking for a vitamin c that works faster than the usual vitamin c... good thing i read a review about how fast the results are when using vitamin c serum. Michael was behind the register doing, 'whatever'. I tried to put up an honest one-star review (would like to give zero stars but can't) of the product and they refuse to post it, it gets taken down almost immediately after posting it and this happened twice. Beauty & Well-being. They have an extensive selection, their site is easy to navigate, and they have excellent customer service. I was lied to and after calling 3 more times, and every time they said it was already refunded. Entered card payment shipping details everything, hit submit, and kept receiving a page saying I do not have access to server. There were no other customers in the store. I could've went to the store in my city to get it, instead of waiting 3 days. Then I received another email saying it was back ordered again. Received my order a little faster than I expected. I've been shopping for supplements and naturopathic cures for most of the past 30 years, and through that time I've gone to Vitacost and Vitaminshoppe.com with great regularity. I had a chip malfunction on my debit card. We are Australia's biggest supplier high quality but Cheapest supplements and vitamins. I wont be back again to this Geneva store ever again. Reset filters. Personally, everything I order is either shipped to me in a timely fashion or is available for pickup at the nearest store. The Vitamin Shoppe is a leading multi-channel specialty retailer of nutritional products. even their vitamin c gummies causes fatigue!! Each email had a very generalized message of "we are sorry for your recent problems." They say 100% guaranteed just not after 30 days. of reviews. In response, I suggested I bring in a copy of my bank statement showing the two pending transactions with two different transaction numbers from The Vitamin Shoppe. These items can also be narrowed down by adult type, women, men, children, and dietary needs. Waste of my Saturday. I ordered in store then was told they didn't have it in stock. You must know that there are many other places one can shop in South Florida for vitamins, and as a result of this experience with your Vitamin Shoppe, I will be taking my business elsewhere and will encourage everyone else on social media to do the same. She just shuddered and couldn’t answer the question. Associates drinking and eating meals at the front desk. Michael never asked what I was looking for or if he could help me. Mind you everything is natural and there are no strange ingredients or fillers added, The staff in the stores are helpful and the site is very easy to navigate. VShoppe, The Vitamin Shoppe® app, is the fastest way to shop 1000s of the hottest buzz-worthy health & wellness products. The Vitamin Store is an Utah Dba filed on November 7, 1995. The information provided on the website was incorrect. Welcome to Megavitamins Online Supplements and Vitamins Store. Categories. When I explained the dilemma to Ike the manager on shift, his response was "That's impossible, we can't double charge". I may be saying goodbye to VS. User Reviews for Vitamin B12. Bad Customer Service! That’s why we are Australia’s leading online supplement store. The customer service/Sales agents are very kind and always willing to find the best deal for you. call in, they say they will reship. Ive always had a great experience at Vitamin Shoppe every time I go. I walked around the entire store looking for the item I came in to buy, all the while being ignored by Michael. Most importantly their products are top quality, with huge emphasis on meeting pharmaceutical standards. So I said, should I stay on the phone with you? Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. He muttered "over there". Looks like I will be shopping at GNC thanks to the vitamin shoppes poor service and incompetence. Horrible Customer Relations. They have good sales, and a rebate program which they administer honestly. Great experience. Most importantly their products are top quality, with huge emphasis on … !Severe frustration. Close menu. 2. So if you're looking for vitamin C to help ward off a cold, you'll be able to choose from at least 30 different products, including water-soluble vitamin C, chewable vitamin C and vitamin C in sachets. When VItacost fell off the boat into the sea of "in house" manufacture, the only decent choice was Vitaminshoppe.com. Irritating. Things are way up top or in sealed boxes on the floor. I generally shop at the Vitamin Shoppe closest to my home. Sold me rancid bottle of Aloe Vera Gel, won't return or post my review, Excellent products & service; customers for 16 years. She apologized for my experience and told me I would receive a call from corporate on Monday as they are not in the office during the weekend. they work very absurdly if you order wrong you will have to accept the damage, without any help at all. So I asked teh gal on the phone if I could just forward teh email to her so she could process the order, and she tells me to send it to custoemr service. One can use their website to order or just walk in to a store near you. 2,589 reviews for Lucky Vitamin, 4.4 stars: 'LV did a great job with my first order, I really like the procedure they used to avoid fraud. They offer … I use a lot of VIt D and their liquid vitamin D is the cheapest in the industry and it tastes great with the lemon flavoring they added. Customer service is helpful and the prices for their liquid Vit D are the best around. Mediocre company. He suggested I call my bank and attempt to resolve it with them, at which I then stated " this is why I shop with Amazon.com because they would have looked up the transaction, verified the situation and resolved it... making my shopping experience a smooth, happy experience. I always choose their cheapest shipping option because the products always arrive promptly. Vitamin Shoppe has a consumer rating of 3.08 stars from 36 reviews indicating that most customers are generally satisfied with their purchases. They both were very nice. Lastly, love the points and end-of-the-year loyalty gift towards purchase based on what you've spent that year. I never would've ordered online if i knew this would be the case. I had a great experience when I came here to the store on 2/22/2013 for some Vitamins. Browse. That was how the email was signed. I've tried other sites but like this one the best. Vitamin Shoppe has a consumer rating of 3.08 stars from 36 reviews indicating that most customers are generally satisfied with their purchases. To find more information about reviews and trust on Sitejabber.com please visit. Michael is a classic example of the worst customer service has to offer. Avoid the lure of the occasional coupon and avoid VitaminShoppe.com. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Vitamin Shoppe ranks 43rd among Vitamins & Supplements sites. They have a wide selection of products, detailed product ingredient descriptions, and I have always been very satisfied with every one of my purchases. I placed my order long before 6pm and it was NOT shipped the same day. ‎Fueling your best self ever just got easier. I have been using this site to order the majority of vitamins for our family. I said oh ok, great, what’s your email? Sent three emails to customer service with no resolve. A week or so went by and I still had not received an email of shipping, again didn't think much about it and just assumed I had missed the email and it would be here any time. This is why their employees are completely unskilled in customer relations. Its conveniently located off highway 80 and in Nut Tree plaza so you can shop and dine as well in the same trip. The Vitamin Shoppe charges me twice (accidentally) and owes me $50.98 and then I receive abusive attitude from the manager on duty and he hangs up on me. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Michael is a classic example of the worst, Sold me a rancid bottle of Aloe Vera Gel, refuse to refund or post my review. I asked for international shipping rate. Great products, great locations, excellent in-store and on-line service, high product quality and guaranteed satisfaction on purchases.Over the years I have been very impressed with Vitamin Shoppe. So I asked her, are you not customer service? Will order again. wait a week, no update, talk with customer service, say they cant fill order due to low stock but inventory is still available online. A walk outdoors on a sunny day isn’t just a good way to lift your spirits, it also increases your body’s stores of vitamin D, the vitamin your body produces from exposure to the sun. The 20 best Vitamins & Dietary Supplements in 2021 ranked based on 3,064 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. I was stunned to experience complete indifference to a request I made for a return of a product that I bought a lot of on sale, because of additional toxic ingredients that I am unable to take because of my health. I always use this site whenever I need a new shipment of supplements. I couldn’t see it on their picture of the product on their site l was purchasing from. Save big on top quality vitamin & supplement brands. From protein powders and probiotics to collagen & keto diet basics, The Vitamin Shoppe has all your best-self-supplies. purchased product a month ago, gets delivered to the wrong address across the country. This morning, April 23rd upon a review of my checking account, I found two pending charges for the exact same price of $50.98. Learn about The Vitamin Shoppe culture, salaries, benefits, work-life balance, management, job security, and more. Besides that the items arrived very quick using the free shipping LV provides, items were packed and arrived just as I wanted them. Also would love to talk to DM in this area. Great products, great locations, excellent in-store and on-line service, high product quality and guaranteed satisfaction on purchases.Over the years I have been very impressed with Vitamin Shoppe. I made an order from Discount Supplements. I refuse to patronize an establishment that shows little respect to me as a consumer. Talked a store manager Jimmy and his salesman (I forgot his name, he's Russian and big fella). Retail employees are well informed and knowledgeable without being "sales pushy". Vitamin Shoppe offers a wide selection of supplements, protein, beauty products and more at over 780 stores … Vitamin Shop Online is a leading Australian Health Store stocking a large range of superfoods, vitamins, health supplements, natural proteins and organic skin care. With low prices, free shipping and price matching, Vitamin King has been the favourite for Australian families for vitamins, minerals, proteins and pre-workouts since 1982. April 23,2016 With low prices, free shipping and price matching, Vitamin King has been the favourite for Australian families for vitamins, minerals, proteins and pre-workouts since 1982 . On the 3rd, $30 was taken out of my account with no email no order number, nothing. I am Anna and I was at vitamin-shoppe at the sawyer heights and there was a beautiful lady (Yamilet) that invites you to shop; she looks very healthy skin nails and hair also, she looks athletic and offers a great customer service. Also, its own Vitamin Shoppe brand is of superior quality — we use a number of supplements such as the Fish Oil Smoothie. Ike then became upset, argumentative and interruptive. Very, very poor customer service at VitaminShoppe.com. Thank you Vitamin Shoppe for a very long drawn out disastrous $50 shopping experience. Charged Twice. I hope they don't get any customer. Dont order online if you have a store in your city. They had one of the best prices around on Liquid Vit 5000. 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